Criddle Computer Care

Business IT Support in Crawley

Flexible, pay-as-you-go IT support for small businesses across Crawley and West Sussex. No contracts, no retainers — just reliable help when you need it. This is part of our wider business IT services in Crawley, designed to keep small teams running without the cost of a full managed provider.

Motherboard diagnostics with multimeter - Criddle Computer Care Crawley
No Contracts
Pay only for what you need
Remote & On-Site
However suits your business best
8+ Years’ Experience
Trusted by local businesses

IT Support That Works Around Your Business

Most IT support companies want to tie you into a monthly retainer — typically £500 to £2,000 a month or more. That makes sense for larger businesses, but if you’re a small team or a sole trader, it’s often overkill.

We offer flexible, ad hoc IT support on a simple hourly basis. Call us when you need us, pay for the time we spend, and that’s it. No lock-ins, no minimum terms, no surprises.

What We Can Help With

Hardware Repairs

Desktops, laptops, printers, and peripherals. If something’s broken, we’ll get it working again or advise on a replacement.

Network Setup & Support

Wi-Fi access points, switches, firewalls, and cabling. We set up, troubleshoot, and maintain office networks of all sizes. See our full network management & setup service.

Server Maintenance

Troubleshooting, updates, and general maintenance to keep your server running smoothly and your data safe. See our full server maintenance in Crawley service.

New Equipment Setup

New PCs, laptops, printers, or phones? We’ll set everything up, migrate your data, and make sure it all talks to each other. See our full new device setup service.

Software & Security

Installations, updates, virus removal, and security reviews. We’ll make sure your systems are up to date and properly protected. See our full software troubleshooting service.

General IT Support

Day-to-day IT headaches, ad hoc troubleshooting, and advice when you need a second opinion. We’re a phone call away.

How Our Pricing Compares

Typical MSP Retainer
£500 – £2,000+
per month, locked in
Criddle Computer Care
£49.99
per hour, only when you need us

No monthly fees. No minimum commitment. Just honest, reliable IT support on your terms.

How It Works

1

Tell Us What’s Wrong

Call, email, or WhatsApp us with the issue. We’ll ask a few questions and advise on the best approach.

2

We Get to Work

Whether it’s remote support or an on-site visit, we’ll diagnose the problem and fix it with minimal disruption to your day.

3

Pay for What You Use

You’re only charged for the time spent. No retainer, no ongoing commitment. Call us again whenever you need us.

Business IT Support FAQs

Do I need to sign a contract?
No. We work on a pay-as-you-go basis with no contracts, no retainers, and no minimum commitment. You simply call us when you need help and pay for the time we spend. It’s IT support on your terms.
What size businesses do you work with?
We mainly work with sole traders, micro businesses, and small teams across Crawley and West Sussex. If you’ve got a handful of staff and don’t need a full managed service provider, we’re a good fit.
Can you come to our office?
Yes. We offer on-site support across Crawley and the surrounding areas. Many issues can also be handled remotely, which is often quicker. We’ll advise on the best option when you get in touch.
How quickly can you respond to an issue?
We aim to respond the same day wherever possible. For urgent issues, give us a call directly and we’ll do our best to prioritise it. Remote support can often begin within the hour.

Business IT Support Across Crawley & West Sussex

We provide on-site and remote IT support to businesses across Crawley, including Manor Royal, Three Bridges, County Oak, and the town centre. We also cover surrounding areas such as Horsham, East Grinstead, Horley, Haywards Heath, Burgess Hill, Redhill, and Reigate.

Whether your office is on Manor Royal or you’re working from a home office in Maidenbower, we can help.

Related Business IT Services

We also help businesses with these services across Crawley and West Sussex.

Network Management & Setup

Reliable network infrastructure for your office, from Wi-Fi to cabling.

Network management & setup →

Server Maintenance

Keep your server stable, secure, and running without downtime.

Server maintenance in Crawley →

Data Recovery

Get critical files back when a drive fails or data is lost.

Data recovery in Crawley →

Need Reliable IT Support for Your Business?

No hard sell, no jargon. Just a quick chat about how we can help. Get in touch today.