Criddle Computer Care

  • Crawley, West Sussex
  • Mon–Fri: 9am – 6pm ~ Sat: 9am - 1pm
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Data Recovery in Crawley

Lost important files? Hard drive failed? Whether it’s accidental deletion, a corrupted drive, or a system that won’t boot, we’ll do everything we can to recover your data.

Data recovery and backup services - Criddle Computer Care Crawley
No Fix, No Fee
No data recovered? No charge
Your Data Stays Private
Handled with care and confidentiality
From £29.99/hr
Transparent, honest pricing

When You Might Need Data Recovery

Data loss can happen to anyone. Here are the most common situations we help with:

Failed Hard Drive

Clicking noises, drive not detected, or your computer refusing to boot. We can often recover data from failing or failed drives.

Accidental Deletion

Deleted files, emptied the recycle bin, or formatted a drive by mistake. The sooner you get in touch, the better the chances of recovery.

Corrupted Files or Drives

Files that won’t open, drives that ask to be formatted, or partitions that have disappeared. Often recoverable with the right tools.

System Won’t Boot

Windows crashing, stuck in a boot loop, or showing a blue screen. Your data is usually still on the drive — we can extract it.

Virus or Ransomware

Files encrypted or locked by malware. While not always recoverable, we’ll assess the situation honestly and advise on all available options.

Old or Inaccessible Drives

Got an old laptop or external hard drive with files you need? We can extract data from older drives and transfer it to your current machine.

⚠ Important: Stop Using the Drive

If you think you’ve lost data, the most important thing you can do is stop using the affected device straight away. Every time you save, download, or install something, there’s a chance it will overwrite the data you’re trying to recover. Get in touch with us first and we’ll advise on the safest next step.

How It Works

1

Get in Touch

Tell us what happened and we’ll advise on the best approach. The sooner you call, the better the chances of a successful recovery.

2

Assessment

We’ll examine the drive, assess the damage, and give you an honest view on what’s recoverable and what it’ll cost before we proceed.

3

Recovery & Transfer

Once recovered, we’ll transfer your files to a safe location — a new drive, USB stick, or cloud storage. Whatever works for you.

Data Recovery FAQs

Can you recover data from a dead hard drive?
In many cases, yes. Even when a drive won’t spin up or isn’t detected, the data may still be intact on the platters. We’ll assess the drive and let you know what’s possible. For drives with severe physical damage, we can refer you to a specialist clean-room recovery service if needed.
How much does data recovery cost?
Our standard hourly rates apply — from £29.99/hr for software-based recovery, or £49.99/hr for hardware work. Most recoveries take one to three hours depending on the drive size and type of failure. We’ll give you an estimate before starting, and if we can’t recover your data, you don’t pay.
I deleted files and emptied the recycle bin — can you still recover them?
Often, yes — as long as the space hasn’t been overwritten by new data. This is why it’s important to stop using the device as soon as you realise. The quicker you get in touch, the better the chances.
Can you recover data from an SSD?
SSD recovery is more complex than traditional hard drives due to the way they handle data internally. Recovery is sometimes possible depending on the type of failure, but success rates are lower than with mechanical drives. We’ll always be upfront about the likelihood before proceeding.

Data Recovery Across Crawley & West Sussex

We provide data recovery services across Crawley and the surrounding areas, including Horsham, East Grinstead, Horley, Haywards Heath, Burgess Hill, Redhill, and Reigate. If you’ve lost important files, get in touch as soon as possible — the faster we can look at it, the better the outcome.

Related Business IT Services

We also help businesses with these services across Crawley and West Sussex.

Business IT Support

Flexible, pay-as-you-go IT help for small teams and sole traders.

Business IT support in Crawley →

Server Maintenance

Keep your server stable, secure, and running without downtime.

Server maintenance in Crawley →

Software Troubleshooting

Fixing software problems, crashes, and configuration issues for businesses.

Software troubleshooting & installation →

Lost Important Files?

Don’t wait — the sooner we look at it, the better the chances. Get in touch now and we’ll take it from there.