Local, reliable IT support and computer repair in Crawley, West Sussex — run by someone who genuinely cares about getting it right.
Bradley Criddle
Founder & Technician
I’m Bradley, the person behind Criddle Computer Care. I’ve been working in IT for over eight years, helping home users and small businesses with everything from virus-riddled laptops to full network setups. I started this business because I saw too many people being overcharged or overwhelmed by jargon when all they needed was straightforward, honest help.
Based in Maidenbower, Crawley, I cover the whole of West Sussex and the surrounding areas. I work with both residential customers and small businesses, offering remote and on-site support across a wide range of IT issues. Whether it’s a slow computer, a broken screen, a printer that won’t behave, or a small office that needs its network sorting out — I’ve seen it all and I’m happy to help.
What matters to me is doing a good job and treating people fairly. That’s why I operate on a no fix, no fee basis, keep my pricing transparent, and back every repair with a 28-day warranty. No contracts, no monthly retainers — just reliable support when you need it.
Why Choose Us
Most IT support companies in Crawley want to lock you into expensive monthly contracts starting at £500 or more. That’s great if you’re a large business, but if you’re a home user or a small business that just needs occasional help, you end up paying for support you don’t use.
We do things differently. Our straightforward hourly rates mean you only ever pay for the time you actually need. Remote diagnostics start from just £29.99 per hour, and on-site visits across Crawley and West Sussex are £49.99 per hour. No sign-up fees, no minimum commitment, no surprises on the invoice.
WHY PAY MORE?
Typical MSP Contract
Locked in, whether you need help or not
£500+
/month
vs
Pay only for what you need — no contract, no retainer
🕐
Same-Day
Remote Support
🛡
28-Day
Warranty
📞
No Minimum
Commitment
Criddle Computer Care provides IT support and repair services for home users and small businesses across Crawley and the wider West Sussex area, including Horsham, East Grinstead, Horley, Haywards Heath, Burgess Hill, Redhill, and Reigate.
Our services include computer and laptop repair, hardware upgrades, virus and malware removal, new device setups, printer support, phone and tablet troubleshooting, network setup and management, and ongoing IT support for small businesses.
Whether it’s a quick question or a repair that can’t wait, get in touch and we’ll take it from there.